How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
I was very pleasantly surprised and love this product and intend to buy several more as soon as I can afford them. Love, love , love it. Striking and much better than I expected for the price! I am recommending this to friends. They love it also. Great deal!!!!
It's a gift and it is very pretty. It even came with a chain. I'm sure my friend is going to love it! Shipping was a bit slower than I would like though. Luckily I got it for Christmas.
It is exactly what the product description stated. I love the way it looks and the color and shape of the pendant. I wish it did come with a longer chain but it is still good how it is. I would recommend this product.
This pendant and necklace arrived in beautiful shape and color. We purchased this as a gift and I believe the recipient will be quite pleased. The necklace is sturdy and the golden tones sparkle. Excellent value for the price.
I am pleased with this pendant. I have purchased other pendants from this supplier. I enjoy the natural stones vibe. The energy is so comforting. This pendant as beautiful. Thank you for a quality product.
This is actually the 2nd necklace that I bought in one purchase from this company. I am definitely not disappointed! It is absolutely beautiful! I've gotten complimented on it. The company is also very friendly, and shipping was quick!
This necklace is so pretty! What I received is exactly as pictured. It rests exactly the same as the model's. It has some weight to it. I notice it there when I wear it. I love it! It would definitely make a great gift!
Nice pendant. Was hoping to receive it in deep coloring, but received a lighter one. Still nice tho.
Very pleased, better than I expected.. get compliments all the time.. gorgeous ❤️