How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This necklace is SO unique and beautiful!! I absolutely love how different it is, yet it is still dainty and flattering. It is PERFECT for layering with other necklaces, it goes so well with everything you put it with and immediately takes your look to another level!! The length is also super perfect, you can wear it as a choker or when fully extended it lands right at your collarbone.
This necklace is absolutely beautiful! The silver is so crisp and shiny. My favorite part is the length, I have a very small neck and Décolletage and most necklaces fall past my collar bone. The necklace is also super light and you can barely feel it which is important to me. 10/10 would recommend and will purchase from this company again!
Everything from the packaging down to the looks are amazing. The material was a little cheap but that was to be expected with the price. The picture that they posted is what you get. Definitely worth it!
I really love the way this product looks and especially when worn. The only thing I would say I don’t like is that sometimes the butterflies dig into my skin. I still really like this product and still wear it!
Good for the price. Really lightweight and dainty as well which I like. Not as long as I expected.
I think it looks best with a low cut top. It's very cute and I wear it with almost every outfit. Butterflies are my favorite.
I bought this necklace a couple of months ago and it's still in great shape. It's one of my favorite necklaces I own and it's great quality for the price. 10/10 recommend.
The butterflies are kinda thin so you gotta be careful but other than that it’s great.
I love this necklace so much! It is the perfect size for me! I was afraid that it would be too long, but it fits just right.
Beautiful, elegant, and precious. My daughter loved it. Thanks so much 😊
I love the way this piece looks! It's simple and super cute.