How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Excellent chain at a decent price. The chain colour is more towards a yellow gold. It’s got just the right amount of weight to it, not too light and not too heavy. The clasp is secure. The length is nice, sits on the collar bone perfectly. Quick delivery. Packaging is good too, not crazy extravagant but definitely great for the price. Chain isn’t too wide either. I love it! Thank you!
I never worn jewellery before but seen chain necklaces before & always thought about getting one & at this price thought was worth a chance, put it on the day it arrived & loved it, great quality & actually very comfortable so will be buying another one soon but probably.
It was a gift for my wife and she's really happy with it. She wears it every day all day long.
Great quality! Doesn't look like the gold will come off and doesn't look like cheap gold. I liked it!
It is quality, it shines. Its well plated. It is however quite delicately thin. I mean, ok, thats suitable in this price range, but it still is a little thinner than id like. Apart from that, its nice enough. The gold color is a slightly lighter than i like, again, still nice enough to wear.
I love my chain, I wear it all the time, I never take it off, I even shower in it and it never turned, it still looks new, and I've had for a few months now
I love it and if you buy it you will not be disappointed. TRUST ME
Great product, looks totally like pure gold. Nice weight to it.
Only worn once, but looks good. Not sure if color will dull over time. I take it off and wipe down with polish cloth each time I wear it. I Do not shower in it
This was a gift and the recipient was very pleased.
Loved the price and look of the necklace
It looks like real gold. It's simple and elegant.
Can’t be worn all the time, but looks good in club light.
Liked everything about it. And for personal use.
very good item thanks