How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Honestly my hopes weren't high for this, I was purchasing it more so for a halloween costume this year.. BUT low and behold, it's actually a really good quality necklace! It's thick enough, but not too heavy. And doesn't look like costume jewelry. This has become a go-to neck piece for me.. I feel naked without it. Good length. Cost friendly. Very good packaging. 5 stars item!
I received this necklace and I am very happy - it is Beautiful! It is a gift for my daughter for Christmas and I know she will love it. It is not flimsy / doesn't look like it will break easily. It is a fashion necklace but it is gorgeous and shiny. Time will tell how well the finish will hold up, but I think she will love it and wear it often! 😍
I LOVED everything about this chain, from the fast delivery, to the packaging, to the beauty of the chain itself! I read the reviews before I made online purchases and everything positive mentioned about this chain is TRUE. If you're looking for a high quality chain that looks real , buy this chain..it's GORGEOUS.
Purchased this necklace for a beach trip and it was perfect! It did not give me any irritation or trouble with the claps. I wore it to the beach, pool and shower and it has not turned. I love it so much it’s a new staple for me!
Love this necklace. Great deal for the super price point. I’ve gotten many compliments on it! I’ve only worn it for a few hours at a time. For the price, I will be ordering another one.
Wish it was longer, didn’t realize it was short. Still like though!
Love this! It’s so simple and delicate but adds so much beauty. A little goes a long way! Definitely one of my new favorite pieces.
A must have for your jewelry collection! It is great quality for the price and is a perfect size to spice up your fashion.
It is beautiful but I thought it would weigh more.
Awesome Chain! Great quality! I wear it in the shower and while working out and it hasn’t tarnished !!
Very cute and dainty as the product describes! I love it. ❤️